LONDON -- It's only been a matter of weeks since Jen,Categories a member of travel company Skyscanner's social media team, led what may have been the greatest ever Facebook comment thread of all time -- and now she's already got competition.
SEE ALSO: This man's complaint about a dead worm in his cucumber escalated hilariouslyEnter Ross, a member of the Facebook team for British supermarket Sainsbury's. Last week, Ross was on the receiving end of an impressively creative complaint letter from customer Leila Jayne Daly, who had the misfortune of discovering a worm in her lettuce.
It all started when Daly used Facebook to make her views heard.
Original image has been replaced. Credit: Mashable Daly supplemented her glorious open letter with the following photo evidence.
Original image has been replaced. Credit: Mashable Luckily, Ross from Sainsbury's had clearly taken a leaf out of the Jen-from-Skyscanner marketing book. Later that evening, he got back to Daly with a carefully crafted reply.
Original image has been replaced. Credit: Mashable Daly didn't waste any time responding, and soon the thread had entered the negotiating phase.
Original image has been replaced. Credit: Mashable 
Original image has been replaced. Credit: Mashable 
Original image has been replaced. Credit: Mashable 
Original image has been replaced. Credit: Mashable 
Original image has been replaced. Credit: Mashable By this point, Ross had pretty much reached celebrity status.
Original image has been replaced. Credit: Mashable 
Original image has been replaced. Credit: Mashable Ross didn't provide a selfie, but he was good to his word.
A couple of days after their initial exchange, Daly received something in the post.
Original image has been replaced. Credit: Mashable 
Original image has been replaced. Credit: Mashable All in all, what started as a jokey complaint had a happy ending all round.
Original image has been replaced. Credit: Mashable Splendid work, Leila and Ross.
Topics Facebook
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